TBS has a full service hardware & software asset management department to go along with our helpdesk. Our team can fully manage all aspects of your company’s deployed desktops, laptops and other network hardware and software licensing. Our experienced team of managers can work with your vendors under your company name to manage the following tasks:
The management of your assets can be placed in our hands while following your firm’s processes and procedures. In other words, this service is completely customizable to fit your particular need.
We are a new company that was looking for a remote IT support company to work with. There were not many options locally and the search was on the back burner, until two computers went down with network related issues. I called the local companies but there were no technicians available for 2 weeks. I searched online and came across TBS. When I called the phone number, my call was answered immediately by a real person. I spoke with John Meyer who understood our emergency and set us up immediately in the system to create tickets. Within a few minutes he had the technician Ian remote logged into our computers and fixed the entire issue shortly there after. I will be using TBS moving forward and feel extremely confident they can take care of our network related needs for the future. It is very important being in the aviation field to answer, listen and resolve a customers needs. All were accomplished with extreme professionalism by TBS. Hats off to their team and thank you for your excellent service!
Hildt Aviation Bennington, LLC