TBS assists ScrippsNetworks in developing a system where the company can monitor their network on a global scale. ScrippsNetworks chose SolarWinds network monitoring tools for this project because they are already using other products from them. Additionally, TBS is well trained on the installation and configuration of this product.
TBS assists the GoodwayGroup in getting set up with Active Directory to help them get on a network so that data controls and processes could be established and rules could be followed in regards to data security, access control and rights.
We are a new company that was looking for a remote IT support company to work with. There were not many options locally and the search was on the back burner, until two computers went down with network related issues. I called the local companies but there were no technicians available for 2 weeks. I searched online and came across TBS. When I called the phone number, my call was answered immediately by a real person. I spoke with John Meyer who understood our emergency and set us up immediately in the system to create tickets. Within a few minutes he had the technician Ian remote logged into our computers and fixed the entire issue shortly there after. I will be using TBS moving forward and feel extremely confident they can take care of our network related needs for the future. It is very important being in the aviation field to answer, listen and resolve a customers needs. All were accomplished with extreme professionalism by TBS. Hats off to their team and thank you for your excellent service!
Hildt Aviation Bennington, LLC