Multi-Cloud World – What is it and What does it Mean For IT

The term Multi-Cloud World refers to an environment reliant on multiple clouds including Azure, Microsoft, OpenStack, and AWS. This is effective when you are running workloads that require networking resources and a large pool of storage on a private cloud. When the importance of the Multi-Cloud World increases, you must quickly scale up or down on a public cloud. Although every workload is running on your ideal cloud, you now have the capability to manage multiple clouds.

Benefits Of Multi-Cloud World

Multi-Clouds are significant in the IT world because they provide many benefits. They provide the agility necessary to provide capacity on-demand, shared computer processing, drive new streams of revenue, allow businesses to use real-time to keep pace with the market and their customers, deliver services with efficiency, and provide rapid innovations.

Additionally, Multi-Clouds fuel the growth of multiple cloud platforms using a solution for a single provider, mitigate risks, match the workload with the correct platform, and allow vendors to leverage their pricing to save on costs. This will result in making IT helpdesk support services easier.

The meaning of Multi-Cloud World for IT

First and foremost, IT groups will have to continue delivering core business systems with reliability and stability using the traditional data center environment. Organizations are beginning to use the multi-cloud environments to obtain the benefits but there are still hesitations due to new pressures and realities that are frequently being added.

The world of IT has seen permanent changes in the Cloud world and a response is required to be successful in the future. The multi-cloud environment has added speed to traditional IT. Users expect cloud-based services to provide unlimited scalability and immediate availability. And in today’s technical world, there are numerous choices for service providers. IT must be able to provide digital innovation at a fast-enough rate or the users will go directly to the public clouds for service. This can damage the IT organization due to a lack of governance and visibility.

The new cloud platforms also present new security risks. The protection of company data on multiple public and private clouds has become critical. The average breach of data is $4 million and can devastate the performance of a business. New tools must be used to maintain security. Companies begin using the cloud and expect significant savings but do not consider the differences between service models regarding pricing. Unrestrained service is often more cost effective than paying for just what you use. The cost can spike when services are unused or underutilized. End-to-end visibility of public and on-site cloud infrastructure is required for optimal performance, utilization, and resource availability. This leads to better decisions and controlling costs.

IT is now responsible for combinations of public cloud platforms that are always shifting and have different capabilities. This adds a new level of complexity because instead of dealing with fixed resources in an IT data center, public cloud platforms have been combined and are constantly shifting.

Every platform has different performance levels, processes, costs, and capabilities. Migration to the cloud can easily slow down or increase the exposure risks of a business due to gaps in governance and execution. This can lengthen the ratio between value and time regarding innovation. Contact us to know more about Multi-Cloud world and how it can benefit your business.

3 Common Mistakes to Avoid When Managing Multiple Projects

Managing multiple projects can be a nightmare, but when you plan ahead, everything will flow more smoothly. You should particularly avoid the following common mistakes most of the managers make when working on multiple software development projects. Although these blunders are not exclusive to people in the IT industry, they can be very damaging to them.

1. Not using asset management software

Many companies stack up information from multiple projects in several databases and spreadsheets, which is both inconveniencing and costly. Using a management software will help your company streamline operations by aggregating all of your records. This will allow you to monitor all assets on a centralized system. Additionally, it will allow you to organize inventory, making it easier to track all projects to make sure you are on pace and to detect any potential issues. Should you a problem arise, using a management software, , you can adjust goals, strategies and resources to achieve your necessary outcome.

Asset management software will also enable you to update project data regularly. If you make important changes in task or project deadline, the software will automatically update it. This will provide all employees working on the project with accurate information on their tasks and progress of the project.

2. Avoiding face-to-face meetings

Many managers do not engage in face to face meetings enough when running multiple projects. While it is acceptable to receive reports on email or phone, it is important to physically meet your team members. A meeting is the perfect forum to interact with team leaders and receive project updates.

At the beginning of every project, it is best to establish a foundation for meetings, including who the expected attendees should be and who will be responsible for ensuring that the meeting actually takes place. However, be mindful that there aren’t too many people in the meeting. Too many attendees can slow things down especially when everyone wants to participate in the discussions or ask questions.

3. Putting important tasks on the back burner

Often times, IT department staff work on lower priority projects while critical assignments are put on the back burner. If you are working on multiple projects, it is critical to prioritize your tasks. While some departments might view their projects as high-priority, the business owner might not because that specific project may l not generate any income. It is important to consider projects that align with the mission of the organization and work on them first. To ensure everyone is on the same page, brief all team members on all the tasks they will be working on and explain which ones are most important. You should also let them know when any changes occur.

It is also important to allow the team members to finish one project before they embark on another.. If you ask them to work on projects concurrently, their output may be worse and the tasks may take longer to complete. This also applies to writing emails or making phone calls while they work. If employees are doing too much outside of the project at hand, none of it will be done effectively and efficiently. . Additionally, working on multiple projects at once could leave employees confused and they could end up mixing projects, which leads to back to less productivity.


Managing multiple projects is challenging, both technically and financially. To manage the projects and your team properly, use tools that make your work easier and facilitate communication between team members. If you need more info, contact us!

Callidus Cloud

CallidusCloud is the global leader in cloud-based sales, marketing and learning solutions. CallidusCloud enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable sales forces, automate configure price quote, and streamline sales compensation — driving bigger deals, faster. Over 4,700 organizations, across all industries, rely on CallidusCloud to optimize the lead to money process to close more deals for more money in record time. Being that CallidusCloud is such a large company, they sought out TBS to install their Web Helpdesk product that they purchased from SolarWinds.

Scripps Networks Interactive

Scripps Networks Interactive is a leading developer of engaging lifestyle content in the home, food and travel categories for television, digital, mobile and publishing. Scipps distributes seven entertainment brands in 29 languages reaching nearly 165 million households in more than 175 countries and territories. Scripps is headquartered in Tennessee but has many offices on both sides of the US. Internationally, they have offices in London and Singapore. Once again, TBS and SolarWinds connected for this project. TBS installed and managed the rollout of SolarWInds network monitoring software throughout all of Scripps’ footprint worldwide.


Conning and Company was founded in 1912 and is a leading global investment management firm with a long history of serving the insurance industry. Conning operates worldwide and has offices in CT and NY as well as in Cologne, Hong Kong and London.  To help Conning operate their IT needs more effectively, TBS and SolarWinds partnered up and installed monitoring software across the company’s global network.

South Moon Under

TBS most recently signed contract is with South Moon Under. South Moon Under is a fashion forward company that offers an eclectic mix of men’s and women’s clothing, swimwear, accessories, jewelry, and gifts for the home. They currently have 22 stores located throughout the Northeast in addition to a huge online presence.  With such a growing and multi-faceted company, South Moon Under sought out TBS to have them assist with the company’s managed services as well as their helpdesk issues.

Spiceworks & TBS Partnership

AUSTIN, TX – September 24, 2015 – Spiceworks, the professional network for IT, today announced the Spiceworks IT Concierge Service, a free, personalized way for IT professionals to get the help they need managing the entire process of an IT project. The offering is available today, and IT professionals interested in using the service can do so by visiting

“Many IT departments are resource constrained and may lack the technical expertise, time, or manpower they need to manage new and ongoing IT projects,” said Jay Hallberg, Spiceworks’ co-founder and CEO. “The IT ecosystem is a complex mix of technology OEMs, resellers, managed and cloud service providers, and technology integrators. The new service is there to help IT professionals navigate this complexity in a way that empowers them to make the best decision for their business and get their jobs done.”

Built on the power of the Spiceworks network, the Concierge Service is there to help IT professionals at the beginning, middle, or end of any IT project they could use a hand on. The service can be used to develop materials for management, organize product information and solution options, manage vendor quotes, and connect them to peers and technical resources. Additionally, IT professionals can use the service to broker introductions to experts at local and national technology brands, resellers, and service providers.

“This is a game changer for IT professionals,” said Chris DeRusseau, network administrator at TexCon Oil. “I recently used the service to research and buy new Cisco, Webroot, and OpenDNS security solutions from Texas Systems Group. Spiceworks was able to help guide me through the research process, present several options, connect me with other IT professionals who had completed a similar project, and ultimately help me find an integrator in my area who could help me deploy the solution – all for free. This type of service is unheard of in the technology industry.”

Additionally, Spiceworks today introduced a partner program for the new service. The program is designed for both small and large technology service providers, resellers, integrators, and OEMs committed to providing a personalized, world-class experience to IT professionals using Spiceworks’ Concierge Service. Technology companies and service providers such as Rackspace, Box, Equinix, CenturyLink, GHA Technologies, Cumulus Global, Texas Systems Group, Technology Business Solutions, and many others have joined the program.

“Spiceworks’ service has already led to new customers as well as facilitated ongoing trusted relationships where we can provide long term value as these new clients grow their business,” said David Doran, CEO at Texas Systems Group, an Austin-based reseller and service provider. “This program has the potential to fix a systemic issue in IT – giving IT professionals and service providers a safe and efficient way to connect that provides a world-class experience for both parties.”

More information on Spiceworks’ partner program can be found at

Windows 10 App

By now, most Windows 7 and 8 users would have noticed a new Windows icon that has popped up on the system tray. Clicking on the icon leads to a dialogue box that tells you about Windows 10 and lets you know if you are eligible for a free upgrade. The release date for Windows 10 is July 29 and most of us are eagerly awaiting it. After all, many believe that it will remove most of the bugs found in the earlier versions. Windows is also banking on this OS to bring in more customers and hence is promoting it very aggressively. So most current windows users will be getting it as a free upgrade and that’s the main reason for this icon that pops up on your computer. Continue reading “Windows 10 App”

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