Managed Services

Project Management

At TBS, our experienced project managers and technicians understand the value and importance of technology within your business. Our team will work with you from the pre-planning stages to completion and every step in between to ensure that your project met your company’s specific IT goals.

IT Project Management

At TBS, our experienced project managers and technicians understand the value and importance of technology within your business. Our team will work with you from the pre-planning stages to completion and every step in between to ensure that your project met your company’s specific IT goals.

Examples of types of project management that we have overseen include:

  • Deploy & Configure Network
  • Monitoring
  • Designing Infrastructure
  • Deploying Active Directory
  • Evaluate & Implement Security Measures
  • Software Development
  • Needs Assessment
  • PC Refresh & Imaging

Project management is not limited to just one project. Our team at TBS will work with your organization in evaluating, prioritizing, preparing, and implementing any potential projects.

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Cloud Integration

Cloud migration is the process of moving digital business operations into the cloud. Cloud migration is similar toa physical move, except it involves moving data, applications, and IT processes from some data centers to other data centers, instead of packing up and moving physical goods. Much like a move from a smaller office to a larger one, cloud migration requires quite a lot of preparation and advance work, but usually it ends up being worth the effort, resulting in cost savings and greater flexibility.

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Microsoft AZURE
Azure Active Directory (Azure AD) is Microsoft’s cloud-based identity and access management service, which helps your employees sign in and access resources in:

  • ● External resources, such as Microsoft Office 365, the Azure portal, and thousands of other SaaS applications.
  • ● Internal resources, such as apps on your corporate network and intranet, along with any cloud apps developed by your organization.
  • You can use the various Microsoft Cloud for Enterprise Architects Series posters to better understand the core identity services in Azure, Azure AD, and Office 365.

Cloud Active Directory & Security
Provides the utmost cloud security and Active Directory features such as:

  • remote access from anywhere
  • Enterprise mobility, extended MDM
  • M2M and connected devices M2M
  • Extend your AD Domain everywhere
  • Hybrid and multi-cloud networking

Cloud Backup System
The TBS cloud backup system is powered by OBM (online backup manager), the industry-leading cloud backup solution. Here are the facts on our OBM:

  • Backup all your important files
  • HIPAA Compliant
  • 90% cheaper than Mozy Pro®
  • 75% cheaper than Carbonite®
  • 256bit Encryption
  • Redundant Storage
  • Unlimited Servers
  • Exchange / SQL Included
  • US-based Support 24/7
  • 32 Languages Supported

Microsoft Teams
Technology business solutions that can help you manage your internal and external communications by:

    • Secure your account by using Multi Factor Authentication
    • Access your account from multiple devices
    • Chat from anywhere
    • Meet from anywhere
    • Conduct cooperate meetings from anywhere
    • collaborate from anywhere

CyberSecurity

There are many moving parts when it comes to keeping a business secure. SKOUT and SOPHOS put all of the pieces together so you don’t have to. Our modern technology architecture works regardless of where your data resides.

SOPHOS

Industry-Leading Business VOIP Phone System

Sophos Central allows you to manage our award-winning Synchronized Security platform. Advanced attacks are more coordinated than ever before. Now, your defenses are too. Our revolutionary Security Heartbeat™ ensures your endpoint protection and firewall are talking to each other. It’s a simple, yet effective idea that means you get better protection against advanced threats and spend less time responding to incidents. It’s so simple, it makes you wonder why nobody did it before.

SKOUT CyberSecurity

CyberSecurity protects small businesses by giving their IT providers the tools and expertise they need to deliver world-class cybersecurity services. Our product suite is built on top of the SKOUT AI analytics platform to detect new and advanced threats. We offer:

  • Email Protection
  • Endpoint Protection
  • Network Security Monitoring
  • Log Security Monitoring
  • Office 365 Monitoring
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Asset Management

TBS has a full-service hardware & software asset management department to go along with our helpdesk. Our team can fully manage all aspects of your company’s deployed desktops, laptops, and other network hardware and software licensing. Our experienced team of managers can work with your vendors under your company name to manage all your needs.

Asset Management Services

  • Physical Configuration & Deployment
  • Shipping
  • Repairs and warranty issues
  • Returns
  • Data management
  • Vendor relationship

The management of your assets can be placed in our hands while following your firm’s processes and procedures. In other words, this service is completely customizable to fit your particular need.

Apple Certified Support

The TBS Mac Support Team has been trained on the ACSP certification. The Apple Certified Support Professional certification is designed for technicians working in business environments supporting Apple computers and confirms our understanding of the macOS core functionality. Our technicians have an established competency in the installation and configuration of macOS High Sierra, managing user accounts, file systems used by macOS, enforcing policy across a network, data management, applications and processes, network configurations, system management and security.

Mac Computers In The Enterprise
Along with our Microsoft Certified Professional Support Team, we understand that organizations simply do not run on only Windows-based systems. Our Mac Support Team members use MacBooks alongside their Windows computers for supporting our customers so that we can immerse our techs in both environments simultaneously. We have provided mandatory Apple certification course training to our new employees as well to ensure that our entire staff are proficient in both Windows and Mac technologies.

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All-in-One Communications

8x8's business phone systems deliver affordable, cloud-based voice, video, messaging, and contact center solutions, helping you serve customers anytime.

Enable comprehensive communications for your business

  • Make your communications a competitive advantage with a modern cloud-based phone system.
  • Get patented voice quality in the office or remote, powerful analytics and a single administration platform to manage all your locations.
  • Integrate business apps including messaging and CRM with your cloud phone system seamlessly.
  • Support your organization's business continuity and resilience with 8x8's secure, fully-redundant data centers.