Our services are built from the following four models:
With a response time of less than 30 minutes, and open whenever you are, our technicians provide immediate assistance for projects that involve prompt attention.
Looking to improve productivity and lessen downtime? Our managed services offer strategic management of systems and networks that will support your firms technology. While it’s not a comprehensive list, a few of the services we offer include email hosting, antivirus, cloud AD, as well as imaging services for businesses and governments.
From per diem to full time requests, our friendly technicians aim to foster personal relationships with our clients, and work diligently to become huge resources to their business.
The dedicated IT professionals that make up our group work side by side with clients to provide critical horsepower for strategic projects. With extensive training and experience, our engineers and system administrators are confident in the tried and true practices as well as the latest developments.
An effective solution to technology improvement is more than just adding a piece of hardware or installing the latest software. It takes educated professionals to analyze a situation and design solutions that work best for today’s networks. Understanding computer networks and technology is basic; the technicians at TBS understand how to use this technology to gain competitive advantages for our clients.
With TBS’ information technology, clients join forces with an expert business partner. We leverage our in-depth knowledge of computer networks, technology and business to deliver customized, high quality and cost effective IT solutions that meet our clients’ unique business goals and technical requirements.
Quick. Accommodating. Personable. At TBS, we strive to be your preferred technology partner, which means you get customizable plans, friendly techs and fast service.
The team at TBS has a terrific blend of experienced technology professionals who understand the role IT plays in most companies.
We have customers all over the United States and Europe. Our data center is located in Mount Laurel, NJ and our cloud disaster recovery center is in Chicago, Ill. Additionally, we operate a data center in Dallas, TX, Jacksonville, Fl, Boston, MA, and Dublin, Ireland that services our email hosting clients in Europe.
TBS places a very high priority on 100% up time. Our data centers and backup sources are monitored 24/7. In addition, our helpdesk is answered by a live representative 365 days a year.
TBS is committed to providing our clients the very best technology services in the industry. We accomplish this task by providing fast response times, knowledgable representatives who care about our clients and competitive prices.
We are a new company that was looking for a remote IT support company to work with. There were not many options locally and the search was on the back burner, until two computers went down with network related issues. I called the local companies but there were no technicians available for 2 weeks. I searched online and came across TBS. When I called the phone number, my call was answered immediately by a real person. I spoke with John Meyer who understood our emergency and set us up immediately in the system to create tickets. Within a few minutes he had the technician Ian remote logged into our computers and fixed the entire issue shortly there after. I will be using TBS moving forward and feel extremely confident they can take care of our network related needs for the future. It is very important being in the aviation field to answer, listen and resolve a customers needs. All were accomplished with extreme professionalism by TBS. Hats off to their team and thank you for your excellent service!
Hildt Aviation Bennington, LLC
I wanted to take a minute and thank you for your support from an IT perspective over this past week. You and your team were extremely attentive and responsive when we needed it and so QUICK to get our helpdesk tickets resolved. Additionally, in my 28 years of Black Friday’s I have never experienced a day with no system outage or not having to bust out the ‘downtime box’. That was incredible!!!
Thank you for keeping things moving for us in stores, it is greatly appreciated.
JENNIFER THOMAS | Director of Stores
183 Harry S. Truman Pkwy. Annapolis, MD 21401