Managed Services

Project Management

IT Project Management

At TBS, our experienced project managers and technicians understand the value and importance of technology within your business. Our team will work with you from the pre-planning stages to completion and every step in between to ensure that your project met your company’s specific IT goals.

Examples of types of project management that we have overseen include:

Project management is not limited to just one project. Our team at TBS will work with your organization in evaluating, prioritizing, preparing, and implementing any potential projects.

Cloud Integration

Cloud migration is the process of moving digital business operations into the cloud. Cloud migration is similar to a physical move, except it involves moving data, applications, and IT processes from some data centers to other data centers, instead of packing up and moving physical goods. Much like a move from a smaller office to a larger one, cloud migration requires quite a lot of preparation and advance work, but usually it ends up being worth the effort, resulting in cost savings and greater flexibility.

Cybersecurity

There are many moving parts when it comes to keeping a business secure. SKOUT and SOPHOS put all of the pieces together so you don’t have to. Our modern technology architecture works regardless of where your data resides.

Asset Management

Asset Management Services

TBS has a full-service hardware & software asset management department to go along with our helpdesk. Our team can fully manage all aspects of your company’s deployed desktops, laptops, and other network hardware and software licensing. Our experienced team of managers can work with your vendors under your company name to manage all your needs.

The management of your assets can be placed in our hands while following your firm’s processes and procedures. In other words, this service is completely customizable to fit your particular need.

All-in-One Communications

8×8’s business phone systems deliver affordable, cloud-based voice, video, messaging, and contact center solutions, helping you serve customers anytime.

All-in-One Communications

Enable comprehensive communications for your business

Examples of types of project management that we have overseen include:

Make your communications a competitive advantage with a modern cloud-based phone system.
Get patented voice quality in the office or remote, powerful analytics and a single administration platform to manage all your locations.
Integrate business apps including messaging and CRM with your cloud phone system seamlessly.
Support your organization's business continuity and resilience with 8x8's secure, fully-redundant data centers.

Apple Certified Support

The TBS Mac Support Team has been trained on the ACSP certification. The Apple Certified Support Professional certification is designed for technicians working in business environments supporting Apple computers and confirms our understanding of the macOS core functionality. Our technicians have an established competency in the installation and configuration of macOS High Sierra, managing user accounts, file systems used by macOS, enforcing policy across a network, data management, applications and processes, network configurations, system management and security.

Along with our Microsoft Certified Professional Support Team, we understand that organizations simply do not run on only Windows-based systems. Our Mac Support Team members use MacBooks alongside their Windows computers for supporting our customers so that we can immerse our techs in both environments simultaneously. We have provided mandatory Apple certification course training to our new employees as well to ensure that our entire staff are proficient in both Windows and Mac technologies.